Skip to main content

  • Date of update:2025-02-11
  • Date of inspection:2025-02-11

Privacy and Information Security Policy

Welcome to the website (hereinafter referred to as “the Website”) of the Workforce Development Agency, Ministry of Labor (hereinafter referred to as “the Agency”). The Agency respects and protects your safety and privacy when you use the Internet. To help you understand how the Website protects your safety when using the various services, and how the personal information you provide is collected, used and protected, please read the privacy and information security policy carefully.

Information Security Policy

Any unauthorized attempts to upload or change the services and related information provided by the Agnecy is strictly prohibited and may violate the law. For the purpose of protecting website security and to ensure continuous service to all Internet users, this Website implements the following security measures:

(a) using network intrusion detection systems to monitor network traffic and to identify unauthorized attempts to upload or change web page information, or intentionally compromise the Website.

(b) installation of firewalls to prevent unauthorized intrusion, destruction, or theft of data to prevent illegal use of the website and to protect the rights of users.

(c) installation of anti-virus software with regular scanning to provide users with a safer browsing environment.

(d) conducting non-periodic cyberattack simulation, exercising system recovery procedures in the event of a security incident, and providing appropriate level of security defense.

(e) daily backup of all data to backup server.

(f) automatic receipt of all security maintenance e-mails from relevant operating system vendors or application vendors, and installation of appropriate patches as recommended.

Privacy Policy (Scope of Privacy Protection)

The following privacy statement applies to the collection, use and protection of personal information involved when you use the services of this website, but does not apply to the websites of other government agencies linked to this website. Each website linked through this website has its own exclusive privacy policy, and this website assumes no joint responsibility. When connecting to these websites, the protection of personal data is subject to the privacy policy of each respective website. Refer to the content of each website for details. Please see below for information on how the Agency collects and uses your personal information:

(a) The Website does not collect any personal information about you when you simply browse or download files from this website.

(b) When using the online application services provided by this website, applicants are asked to provide most current and truthful personal information such as name, ID card number, phone number, e-mail, mailing address and household address as required by the application process.

(c) To enhance the service quality of the Website, users’ IP addresses, time of access, and pages viewed will be collected and provided to the Agency for analysis on website traffic and collective online behavior. This analysis is only conducted on aggregated user behavior of all users, and does not involve individual user analysis.

(d) The Website is obliged to protect the privacy of each applicant and will not modify or delete any personal data and files without your consent, except with your prior consent or under the following circumstances:

  1. Violation of regulations on this website, such as using offensive language or engaging in personal attacks.
  2. Protection or defense of the rights or ownership of relevant individuals.
  3. Protection of the rights and interests of the relevant entities on this website.

(e) This website will not arbitrarily provide, sell, exchange or lease any of your personal data to other organizations, individuals, or private companies, except under the following circumstances:

  1. When the Website is requested to cooperate in legal investigations with a judicial entity.
  2. When the Website is requested to cooperate in investigations with relevant authorities, as is required by their duties.
  3. When the Website believes in good faith that disclosure is required by law. 

(f) If you provide any incorrect or false information, the relevant units of this website reserve the right to deny your use of all or part of the services on the website.

(g) The servers of this website are equipped with firewalls, anti-virus systems and various information security equipment, as well as stringent security measures, to protect the Website and your personal data. Only authorized personnel may access your personal data, and all relevant personnel are bound by a signed confidentiality agreement. Any breach of this agreement will result in legal consequences. Should it be necessary for any party to entrust relevant units of the Agency to provide service, the Website will also require strict compliance with the confidentiality obligations by the party and implement necessary checking procedures to ensure their strict compliance.

(h) This website will write and read cookies through your computer browser. If you do not wish to accept the cookies, set the privacy level of your browser to “High” to reject writing of the cookies. Certain functions of this website may not operate normally as a result.

(i) If you wish to use any information from this website, please inform this website and cite the source. When using photographs from this website, in addition to aforementioned statement, please also respect the portrait rights of the individuals photographed and relevant personal data protection regulations.

If you have any comments about the privacy and information security policy of this website, please feel free to contact us at any time.

The privacy and information security policy of this website will be amended as necessary, and the amended terms will be published on the website.