Workforce Development Agency

In order to protect the basic human rights and working conditions of foreign workers, the protection system for foreign workers' rights and interests is as follows：

1.  Sign the affidavit of working expenses and wages affidavit and labor contract before the foreigner enters the country：

​the affidavit shall clearly state the cost items and amount that foreign workers should bear after working in the country, and such document shall be verified by the country of origin after being signed and confirmed by the employer and brokers on both sides for future investigation and reference. In the meantime, a labor contract shall be signed in order to stipulate the rights and obligations such as wages and working hours, and if the labor contract is changed in the future, it shall not be in contrast to the wage affidavit and shall not be unfavorable to foreign laborers.

2.  Salaries shall be fully and directly paid：

​except for the expenses that foreign laborers shall pay according to the existing provisions stipulated to be deducted from the wage directly, employer shall fully and directly pay the salary to foreign laborers without assisting an intermediary company to collect brokerage fee and foreign loans, etc. cost.

3.  Smooth consultation and complaint channels：

3. Care service measures for airport entry and exit: set up foreign labor care service stations at Taoyuan and Kaohsiung International Airports to guide the customs clearance for foreign workers, provide them the legal guidance and send important advocacy information of bilingual "The Handbook For Foreign Workers in Taiwan" as well as handle foreign workers' complaints and counseling services.
4. 1955 Labor consultant line: provide 24-hour, year round, bilingual and free of charge consultation and appeal services for foreign labors and, after accepting an appeal case, dispatch such case to the local government to investigate and deal with follow-up management.
5. Local Government Foreign Labor Advisory Service Center: local government shall set up foreign labor advisory service center with bilingual counselors so as to provide advice, handle complaints and labor disputes and other services.

4. Inspection for illegal work and life management：

the existing laws and regulations stipulate employers should inform the local government three (3) days after foreign workers enter the country in order to arrange visits to their life care situations. Local governments should set up a foreign workers visitor to visit employers and foreign workers and request the employer to respect foreign workers’ food autonomy as well as pay attention to accommodation privacy and gender awareness.

5.  Verification mechanism for early termination of the employment relationship：

if the employer and the foreign worker plan to terminate the employment relationship in advance, the local government shall explore and verify the foreign workers’ willingness in truth to cancel the employment relationship before they depart the country in order to avoid the repatriation made by employer or the intermediary.

6.  Conversion of employers is quite free：

​in order to safeguard the rights and interests of foreign workers as well as to stabilize the employment of employers and to take into account the employment rights and interests, our country adopts the principle of prohibition but accepting exemption measures to disclose the transfer information  transparently in the Internet. Moreover, employers of foreign family care workers and foreign workers who are willing to transfer out can immediately apply for new foreign care workers so as to enhance employers and foreign workers willingness to transfer.

7.  Acts advocacy and activities through Media：

​a total of 13 foreign language and Mandarin radio programs are available to relieve the home-sick feelings of foreign workers. Moreover, local governments are subsidized for organizing activities of festivals and cultural exchanges (such as: Thailand Water Festival and the Indonesian Cultural Festival) and delivery of published laws and regulations advocacy and promotion to each relevant unit to strengthen publicity.